067: Customer First & Creating Remarkable Customer Experiences

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In this episode, Jeff talks with Louie Jocson, VP of Food and Beverage for one of the fastest growing Fast Casual Seafood restaurants in the USA.

Jeff and Louie talk about innovation and creating remarkable dining experiences.

Louie gets on his soapbox about one of his favourite fish and a longtime favourite of the Aussies, Barramundi and rails against those that want to call it something different just to fit in.

Jeff and Louie also talk about the priority of The Team and as a leader, The Team comes before everything else in order to make the Customer #1.

So much in this jam packed episode that will make you hungry for some awesome seafood and eager to put these lessons to work.

Enjoy!

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http://brettcampbell.net/deepdive

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